Privacy Policy

We respect your privacy and are committed to protecting your personal information. This policy explains what we collect, how we use it, and the choices you have.

Information We Collect

When you use the Service, we may collect:

• Contact information: your mobile phone number to deliver SMS alerts.
• Subscription details: state, selected locations, and service type you choose.
• Communications metadata: timestamps, delivery status, and similar technical details for SMS.
• Payment information: processed by our payment provider (e.g., Stripe). We do not store any card details; we may keep payment status and transaction ids.

How We Use Information

• Deliver SMS alerts about earlier DMV/MVC appointment availability for your selected locations.
• Operate, maintain, and improve the Service and troubleshoot issues.
• Provide customer support and communicate about your subscription.
• Prevent fraud, abuse, or misuse and ensure security and integrity.
• Comply with legal obligations and enforce our Terms.

Sharing and Disclosure

We do not ask for your personal information.

• Legal: we may disclose information to comply with law, regulation, or legal process, or to protect rights, safety, and security.
• Business transfers: if we undergo a merger, acquisition, or asset sale, information may be transferred as part of that transaction.

Security

We use reasonable administrative, technical, and organizational measures to protect information. However, all method of transmission or storage is 100% secure.

Retention

We keep information of your selection the duration of your 30‑day monitoring period and a reasonable time thereafter for support, accounting, and legal purposes. If you request deletion, we will delete information as soon as requested.

Your Choices & Rights

• Reply CANCEL to any SMS to unsubscribe from texts; reply HELP for help.
• Update locations or preferences by contacting info@dmv-alerts.com.
• Request access, correction, or deletion of your information at info@dmv-alerts.com.

Children’s Privacy

The Service is not directed to children under 16, and we do not knowingly collect their personal information.

Changes to This Policy

We may update this policy from time to time. We will update the date below when changes are made.

Last updated: September 2025